Office Visits and Dropoffs
We know your time is valuable. To minimize waiting, and to allow adequate time for all patients, we ask you call our office and schedule an appointment to bring your pet in for an examination. If you are a new client, you can download the new client form here and bring the completed form with you to your appointment if desired. Emergencies can never be anticipated, and will always receive top priority, even though scheduled appointments may be waiting. Please realize we make every effort to see each client at his or her scheduled appointment time, but short appointment delays are occasionally unavoidable.

Drop-off appointments are available. A drop-off allows you to bring your pet at the time that works best for you, leave the pet for all or part of the day, and pick up your pet when it is most convenient for you. We ask that you take just a minute to fill out a drop off form at the time of admittance so we will have a contact number for you, as well as information as to the nature of your pets visit. You may download the drop-off form here and bring the completed form with you if desired. A doctor will examine your pet and call you later with a diagnosis and treatment recommendation and a cost estimate if a more extended workup is required.

For things such as nail trims, vaccinations, suture or drain removal, anal sac expression, or other procedures that do not require a full physical exam, we can schedule a runback appointment. A runback means you can drop by with your pet during regular office hours and the receptionist will run your pet back to our treatment area where an available doctor will provide the services requested, usually within a short time period.

If you are bringing in a pet for a dental or surgical procedure that requires an anesthetic we request you complete an anesthetic authorization form which offers several optional services which increase the margin of safety and comfort for our patients and their owners. We offer blood testing prior to anesthesia, IV catheter placement, microchip ID implantation, and pain management options for your consideration. More information is available on the form itself. To save time you may download this Authorization for Professional Services form and bring the completed form with you on the morning of your scheduled appointment. We can also provide you with a copy of the form to fill out when you drop off your pet.
Emergencies After Hours
We refer all after-hours emergencies to Animal Emergency and Urgent Care

4300 Easton Dr.,
Suite 1 (behind Mervyn's).
phone number is 661-322-6019.

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Discounts
We offer a 10% senior citizen discount to clients 65 years or older. We also give a 15% discount on vaccinations of 3 or more family pets.

*(Some services and products may not be eligible for discounts)
Payment Policy
We ask for full payment at the time services are rendered. For your convenience we accept Visa, MasterCard, Discover, ATM and Debit cards, cash, personal checks.

We are pleased to offer CareCredit to our clients. CareCredit is a convenient, low minimum monthly payment program to help you accept the best treatment recommendation for your pets. For more information, contact them directly at (800) 365-8295 or Go to www.carecredit.com and fill out an application on line.
Privacy Statement
Your privacy is respected on our web site! We do not collect or give out any information to any third party vendors or internet businesses. No information will ever be disclosed to outside parties. It’s that simple. We strictly adhere to this policy because we recognize the importance of protecting the personal privacy our clients, patients, and those individuals who simply visit our site.